Privacy Policy & Terms of use


MUST Experience Sdn Bhd – SSM: 1260822-K) (hereinafter referred to as “MUST Xp”, “Company”, “we”, “our” or “us” in this Privacy Policy), values the privacy of all of our customers. We take very seriously the need to respect and protect your privacy and the security of any information you may share with us. This privacy policy (“Policy”) describes the data collection, use, and disclosure practices of MUST Xp, in connection with the Web Site, www.mustxp.com (the “Website” or “Site”).

This Policy applies to information collected only directly through or from the Website. It does not apply to personal information collected from offline resources and communications, such as information you may send to us in a postal letter or give to us in a phone call. This Policy also does not apply to third-party online resources to which MUST Xp Websites may link, because MUST Xp does not control their content or their privacy practices.

Collection of your Personal Information

MUST Xp collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. MUST Xp also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by MUST Xp. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by MUST Xp for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MUST Xp public message boards, this information may be collected and used by others. Note: MUST Xp does not read any of your private online communications.

MUST Xp encourages you to review the privacy statements of Websites you choose to link to from MUST Xp so that you can understand how those Websites collect, use and share your information. MUST Xp is not responsible for the privacy statements or other content on Websites outside of the Website. We do not collect financial or other sensitive data/information from our users. MUST Xp will not collect any personal information about you through this Website unless you have provided it to us voluntarily. If you do not want your personal information collected, do not submit it. However, we offer some services only to visitors who do register.

Your Consent

If you choose to provide personal information to MUST Xp, it shall be deemed that you consent to the collection, and you authorize us to use and disclose your personal information as described at the time of collection and as outlined in this Privacy Policy.

Use of your Personal Information

MUST Xp collects and uses your personal information to operate the Website and deliver the services you have requested. MUST Xp also uses your personally identifiable information to inform you of other products or services available from MUST Xp and its affiliates. MUST Xp may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

When you register with MUST Xp, we use your Personal Information to create a customized Web experience for you and to improve our services. We may use Personal Information to:

(i) Improve the content and layout of MUST Xp.

(ii) Statistically analyze user behavior.

(iii) Develop products, marketing, and promotions internally at MUST Xp.

MUST Xp does not sell, rent or lease its customer lists to third parties. MUST Xp may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, MUST Xp may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MUST Xp, and they are required to maintain the confidentiality of your information.

MUST Xp does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

MUST Xp keeps track of the Websites and pages our customers visit within MUST Xp, in order to determine what MUST Xp services are the most popular. This data is used to deliver customized content and advertising within MUST Xp to customers whose behavior indicates that they are interested in a particular subject area.

Provided further, all voluntarily declared personal information posted by an individual in public areas on the Website, such as chat rooms or bulletin boards is disclosed at the risk of the user and Company shall not be responsible or liable for any misuse of such voluntarily disclosed personal information.

Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MUST Xp or the site; (b) protect and defend the rights or property of MUST Xp; and, (c) act under exigent circumstances to protect the personal safety of users of MUST Xp, or the public.

On occasions, aggregate information, that does not identify any particular user may be complied and shared with subsidiaries and affiliates of the Company, strategic partners, merchants and advertisers.

User Generated Content Functions

This site enables users to submit their own content in challenges and other functions. Please remember that any information you disclose in connection with a submission becomes public information and you should exercise caution when deciding to disclose your personal information including financial or other information in a submission. MUST Xp cannot prevent such information being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety and is not responsible for the results of such posting.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on this web site. We use secure socket layer (SSL) technology to help keep the personal information you provide on this site secure.

“Cookies” – What Information Is Being Stored?

Website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Websites you visit.

As most Websites do, we do track usage patterns on our Website on an anonymous basis. Your identity cannot reasonably be ascertained from this information. Each time you visit our Website, our server records your Internet Service Provider, the date and time of your visit, the pages you visit and the documents downloaded, the searches you performed, and the referring URL’s you came from. We use this non-personal information to optimize our Website service.

Changes To This Statement

MUST Xp reserves the right to change this Privacy Statement at any time and we will take reasonable steps to advise you of any material changes. MUST Xp will occasionally update this Statement of Privacy to reflect company and customer feedback. MUST Xp encourages you to periodically review this Statement to be informed of how MUST Xp is protecting your information.

Contacting Us

Company welcomes your comments regarding this Privacy Policy. If you have questions about this Privacy Policy or have suggestions, please intimate us by using the section “contact us”. You may opt-in or opt-out by clicking on the said icons on the account profile page.

Please note that MUST Xp does not request Personal Information by sending e-mails. We only collect such information on our Site. If you receive an e-mail purporting to be from us that solicits Personal Information, do not respond to it.